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  1. 1 What is MadBid?
  2. 2 How is MadBid different from other auction websites?
  3. 3 Does MadBid have a Mobile Site?
  4. 4 Where can I find more information about the company?
  5. 1 How does MadBid work?
  6. 2 How do the Auctions work?
  7. 3 What does "Checking" mean?
  8. 4 What are the Credits for?
  9. 5 How to place a bid?
  10. 6 What happens to my Credits if I don’t win?
  11. 7 What is the Buy Now?
  12. 8 Can I buy the product without bidding?
  13. 9 What are the different types of credits?
  14. 10 What is Rapid Recharge?
  15. 11 What is an AutoBid?
  16. 12 What are the Auction Hours?
  17. 13 Are there Buying or Winning Limits?
  18. 14 Are sold products brand new?
  19. 1 Update your account information?
  20. 2 Unsubscribe from emails or SMS?
  21. 3 Want to close your account?
  22. 4 What is Buyer Protection?
  23. 1 What are the payment options?
  24. 2 Is payment secure?
  25. 3 How to pay for an Auction?
  26. 4 How to pay for a BUY NOW?
  27. 5 I am having payment problems
  28. 1 Where does MadBid ship?
  29. 2 What is the delivery time?
  30. 3 What are the shipping rates?
  31. 4 Want to check your order status?
  32. 5 How to return an item?
  33. 6 What is a UK Export?
  34. 1 What is Earned Discount?
  35. 2 Are there any restrictions for the Earned Discount?
  36. 3 Where can I see how much Earned Discount I have?
  37. 1 Can’t find what you are looking for?

    Then contact our dedicated Customer Service Team. They will help you with any inquiries you may have.


    Customer Service Telephone Number: (888) 285-2646.
    Our customer service line is open: Monday - Friday: 9 AM - 6 PM Eastern Standard Time (EST)
    Saturday, Sunday and Bank Holidays: Closed
    Email: support@madbid.com
    Twitter: You can contact us on the following account: @MadBidCare
    Online Chat: